Last updated: November 22, 2024
1. Introduction
Welcome to Ghenex (“Company,” “we,” “our,” “us”). These Terms and Conditions (“Terms,” “Terms and Conditions”) govern your use of our website and services (collectively, “Services”) operated by Ghenex.
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access the Services.
2. Services Description
Ghenex provides digital services including but not limited to:
- Web development
- E-commerce solutions
- Mobile application development
- Digital consulting services
- Website maintenance and support
3. Project Terms
3.1 Project Agreements
Each project will be governed by a separate project agreement outlining specific deliverables, timelines, and costs. These Terms and Conditions apply to all project agreements unless explicitly stated otherwise.
3.2 Changes and Revisions
- We accommodate reasonable revision requests within the scope of the original project agreement
- Changes that significantly alter the scope will require a separate agreement and additional fees
- All change requests must be submitted in writing
3.3 Project Timelines
- Project timelines are estimates based on current workload and complexity
- Delays caused by client feedback or content delivery will extend project timelines
- We are not responsible for delays caused by third-party services or factors beyond our control
4. Payment Terms
4.1 Fees and Payments
- Payment schedules will be outlined in individual project agreements
- Standard payment terms: 50% deposit upon project initiation, 50% upon completion
- All fees are non-refundable unless otherwise specified
- Late payments will incur a 1.5% monthly interest charge
4.2 Additional Costs
- Third-party services (hosting, plugins, themes) are not included unless specified
- Additional features or revisions beyond the project scope will be billed separately
- Emergency support outside business hours may incur additional charges
5. Intellectual Property Rights
5.1 Client Content
- Clients retain all rights to content they provide
- Clients must ensure they have necessary rights to all provided content
- Clients indemnify Ghenex against any copyright infringement claims
5.2 Company Rights
- We retain rights to all custom code and development methods
- Clients receive a license to use the final deliverables
- We reserve the right to showcase work in our portfolio
6. Warranties and Limitations
6.1 Service Warranty
- We warrant our work will be free from material defects
- Warranty period: 30 days after project completion
- Bug fixes covered under warranty do not include new feature requests
6.2 Limitation of Liability
- Our liability is limited to the amount paid for services
- We are not liable for indirect, consequential, or incidental damages
- We are not responsible for third-party service disruptions
7. Client Responsibilities
Clients agree to:
- Provide necessary content and feedback in a timely manner
- Review and approve deliverables within specified timeframes
- Maintain their own backups of website content
- Ensure compliance with all applicable laws and regulations
8. Term and Termination
8.1 Duration
These Terms remain in effect until terminated by either party.
8.2 Termination
- Either party may terminate with 30 days written notice
- We may terminate immediately if payment is overdue
- Clients remain responsible for payment of services rendered
9. Confidentiality
Both parties agree to:
- Maintain confidentiality of proprietary information
- Use appropriate security measures
- Not disclose confidential information to third parties
- Return or destroy confidential materials upon request
10. Force Majeure
Neither party shall be liable for delays caused by:
- Natural disasters
- War or civil unrest
- Government actions
- Other circumstances beyond reasonable control
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify clients of any material changes via email or website notice.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
14. Contact Information
For questions about these Terms, please contact us at:
Email: contact@ghenex.com
15. Acceptance of Terms
By using our Services, you acknowledge that you have read and understand these Terms and agree to be bound by them.