Last updated: November 22, 2024
Introduction
Welcome to Ghenex (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our digital services, including web development, e-commerce solutions, and application development services.
Information We Collect
Personal Data
We may collect and process the following personal information:
- Name, email address, and contact details
- Company name and job title
- Billing and payment information
- IP address and browser information
- Communication preferences
- Project requirements and specifications
Usage Data
We automatically collect information about how you interact with our website:
- Browser type and version
- Pages visited and time spent
- Device information
- Operating system
- Referral sources
How We Use Your Information
We use your personal data for:
- Providing and maintaining our digital services
- Processing and fulfilling your project requests
- Communicating about your projects and services
- Sending updates about our services (with your consent)
- Improving our website and services
- Complying with legal obligations
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and we regularly review and update our security practices.
Data Sharing and Third Parties
We may share your information with:
- Service providers and contractors who assist in our operations
- Payment processors for handling transactions
- Analytics providers to improve our services
- Legal authorities when required by law
We do not sell your personal information to third parties.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Request data portability
- Object to processing of your data
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can control cookie settings through your browser preferences.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect or maintain information from children under 13 years of age.
International Data Transfers
If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable data protection laws.
Changes to This Policy
We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
Contact Us
For questions about this privacy policy or our privacy practices, please contact us at:
Email: contact@ghenex.com
Legal Basis for Processing
We process your personal data based on:
- Contract performance
- Legal obligations
- Legitimate business interests
- Your consent, where applicable
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Choices
You can choose to:
Unsubscribe from our communications at any time
Opt-out of marketing communications
Disable cookies through your browser
Request limited use of your personal data